Preparation

Good art takes time... and possibly snacks.
Please allow 7–14 days for your stained glass masterpiece to be completed—we promise we're not just staring at it dramatically (okay, maybe a little).

If your piece is already ready to ship, you’ll be the first to know—like a VIP at a glassy red carpet event.

Shipping (FREE)

Shipping? On us. Because nothing should come between you and your new favorite piece of sunlight-catching magic. We wrap our stained glass like it’s a newborn dragon egg—layers of padding, love, and maybe a whispered prayer—so it arrives safely and ready to shine.

Returns

Not thrilled? Let’s fix it before you unleash a Yelp rant.
If for any reason we didn’t meet (or wildly exceed) your expectations, please give us a chance to make it right—our stained glass doesn’t like leaving anyone in the dark.

Yes, we do have a 14-day return policy, because sometimes love at first sight turns into “it’s not you, it’s me.

My Stained-Glass Piece is Damaged.

Oh no—your stained glass arrived with more drama than a soap opera window shatter!
We pack each piece like it's the crown jewels (bubble wrap, foam, possibly a protective spell), but sometimes the universe has other plans.

If your art baby arrived bruised or broken, don’t panic—send us a photo and we’ll make it right faster than you can say “lead came.”
We’ll replace, repair, or refund, and maybe send the shipping gremlins a sternly worded letter.