Privacy & Cookies

Updated October 14, 2026

Donahue Glassworks uses information you provide to answer inquiries, discuss custom projects, process purchases, deliver orders, and help with returns or damaged items. Contact us at donahueglassworks@gmail.com with privacy questions or requests concerning your information.

Orders and inquiries

Checkout collects details such as your name, email, delivery and billing addresses, purchase details, and any optional phone number you supply. Our contact form collects the information you enter so we can respond. Information submitted through the website is handled by Squarespace; contact-form submissions are also delivered to our Gmail inbox. Delivery details are shared with the carrier selected for your shipment.

Payments

Our checkout uses Squarespace Payments. Payment information is processed by its service providers, including Stripe for payment processing and Sift for fraud monitoring. Their privacy information is available at Stripe and Sift. Squarespace's privacy policy is also available.

Website operation and cookies

Squarespace processes technical information, including device and browser information, pages visited, and IP addresses, to operate and protect the website. Essential cookies support functions such as the shopping cart and secure checkout. Optional analytics cookies help us understand visits and site use. Use the cookie banner to accept, decline, or manage optional cookies, and the Cookie Preferences control to revisit your choice.

Email updates

If you choose to subscribe, we use your email to send studio news and product updates. You can unsubscribe using the link in a marketing email. Order-related messages are separate from optional marketing updates.

Requests and retention

Contact us to request access to, correction of, or deletion of information you have supplied. We will consider your request and any records needed to fulfill orders, resolve disputes, or meet applicable obligations. This notice describes the website functions reviewed; additional services should be assessed before they are added.